Workers compensation allied health services
Discuss allied health treatment for a work-related injury or illness, with practical goals for everyday function and recovery at work. We confirm the clinical fit, relevant scheme requirements and payment arrangements before accepting a referral.
- ✓Person-centred support
- ✓Clinical scope confirmed
- ✓Ask about local availability
- ✓Fees and arrangements explained
How can allied health support work-related recovery?
Allied health treatment can help a person understand the effects of an injury or illness, rebuild relevant skills and work towards agreed recovery goals. A workers compensation referral also requires the right clinical expertise, scheme arrangements and a clear understanding of who approves and pays for the service.
A claim number alone does not confirm funding. The insurer’s requirements, any necessary practitioner approvals and the agreed treatment scope must be checked before booking.
Understand the need. Make the next step clearer
Start with the person’s recovery needs and the treatment being requested. Bloom will discuss whether the discipline, clinician, location and proposed delivery method are appropriate. With consent and in line with scheme requirements, treatment can be coordinated with the treating doctor, insurer and other authorised members of the recovery team.
Goals that reflect everyday life
Discuss how the injury affects movement, routines, wellbeing and participation.
A defined treatment purpose
Agree what the service is intended to assess or support, and how progress will be reviewed.
Coordinated communication
Share relevant treatment information with authorised parties through the agreed pathway.
Clear booking arrangements
Confirm scheme requirements, approved scope, fees and invoicing before services begin.
Start with what you need support with
Tell us the goal, location and current support. We will discuss the suitable clinical pathway.
You have a work-related injury or illness and want to discuss allied health treatment
Your treating doctor has recommended an allied health service
You are an insurer or case manager checking clinical suitability and availability
You need an estimate for a defined assessment, treatment or report
You want to clarify approvals, referrals and payment before arranging an appointment
You are supporting a worker to access treatment, with their consent
A clear pathway to practical support
Scope, fees, delivery setting and timing are agreed before the service begins.
Share the referral purpose
Tell us the requested discipline, service postcode, claim jurisdiction and who is referring. Send clinical and claim records only through the approved secure pathway.
Check suitability and scheme requirements
We review clinical fit, availability and any applicable practitioner or provider requirements. The insurer’s referral and treatment approval conditions are clarified.
Agree scope and payment
Confirm the authorised service, treatment goals, fees, reports, travel and invoicing details before accepting the booking.
Review recovery goals
The clinician reviews progress and next steps. Any change to the treatment plan or additional service is discussed with the appropriate parties and approved where required.
How the support can be shaped around your needs
Clinical suitability, required expertise and availability are checked for each enquiry. The agreed scope determines which services are included.
Physiotherapy enquiries
Discuss movement, physical function and injury-related treatment needs. The clinician confirms suitability and the relevant scheme arrangements.
Exercise Physiology enquiries
Explore graded exercise and physical capacity goals where clinically appropriate and within the practitioner’s approved scope.
Occupational Therapy enquiries
Discuss daily activity, functional assessment and practical strategies within the agreed treatment scope. Workplace rehabilitation services require a separate check of provider authorisation.
Psychology enquiries
Ask about psychological treatment for a work-related injury or illness. Clinical expertise, practitioner requirements and insurer arrangements are checked for the referral.
Treatment reports and progress reviews
Agree any report purpose, information recipients, timing and costs before work begins. Treatment reports are distinct from independent medicolegal opinions.
Suitable delivery options
Ask about in-person or telehealth appointments for the requested service. Availability, clinical suitability and scheme acceptance must be confirmed.
A claim number alone does not confirm funding. The insurer’s requirements, any necessary practitioner approvals and the agreed treatment scope must be checked before booking.
Prepare a clear, appropriate referral
Insurer approval and funding
Check whether the claim and requested treatment are accepted, whether prior approval is required, and which costs are authorised. If funding is unclear or declined, discuss options before booking; reimbursement is not guaranteed.
State and scheme requirements
Australian workers compensation arrangements differ by jurisdiction, discipline and service. Bloom must confirm the relevant clinician or provider requirements for the individual referral; this page does not claim approval across every scheme.
Clinical treatment and workplace rehabilitation
Treating allied health services, workplace rehabilitation and independent medicolegal assessments have different roles and approval requirements. Do not assume a treatment referral includes workplace visits, vocational assessment, suitable duties planning or an independent opinion.
Consent and secure records
Relevant referrals, claim details, medical information and approvals should be sent through the approved secure referral process. Information sharing follows applicable consent, privacy and scheme requirements. Do not upload records to the review form.
Clinical expertise, grounded in everyday life
Bloom connects allied health expertise with the person’s routines, goals and support network.
Clear scope
We clarify the purpose and match the enquiry with the required clinical expertise.
Relevant context
Assessments consider real activities and environments where appropriate.
Collaborative communication
With consent, relevant supporters and other professionals can contribute.
Practical explanations
We explain findings, limitations and next steps in language people can use.
Answers before you begin
Ask Bloom about your specific referral, assessment question or location.
Can I book while my claim is being assessed?
You can contact Bloom to discuss suitability and availability. A pending claim does not establish insurer payment for the requested service. Confirm approval and payment arrangements before booking. Any private payment option must be explicitly agreed; later reimbursement is not guaranteed.
Do I need a referral or insurer approval?
Requirements depend on your jurisdiction, discipline, claim status and the treatment requested. Some schemes allow specific services without prior approval under defined conditions. Bloom and the insurer should confirm the applicable requirements for your referral before services begin.
Is Bloom approved for every workers compensation scheme?
Approval requirements differ across schemes and professions. Bloom checks the relevant clinician or provider requirements and current availability for each enquiry. This page does not confirm universal scheme approval or that every discipline is available in every location.
Can you help with return-to-work goals?
Clinically appropriate treatment can support functional goals relevant to recovery at work. Formal workplace rehabilitation, workplace assessments and suitable duties planning may require a separately authorised provider. Your treating doctor, insurer, employer and authorised rehabilitation team have their own roles; treatment does not determine claim liability or entitlement.
What should an insurer or case manager provide?
Start with the requested service, location, claim jurisdiction and referral purpose. Bloom will explain how to securely provide the relevant referral, clinical information, claim and insurer details, authorised scope, reporting requirements and invoicing instructions. Do not send sensitive records through the review form.
Who pays for appointments, reports and travel?
Payment depends on the claim, scheme rules and the services the insurer has authorised. Confirm appointment, report, travel and cancellation arrangements before booking. Direct insurer billing must be agreed; neither a claim number nor an initial enquiry guarantees payment.
Ready to discuss a referral?
Tell us the service, location and purpose of support. We will discuss suitability and current availability.