Psychology support with a clearer Medicare pathway
Access evidence-informed psychology by secure telehealth across Australia, or in the community where available—with fees, referral requirements and likely next steps explained before you book.
- ✓Qualified psychologists and personalised treatment
- ✓Up to 10 eligible individual sessions per calendar year
- ✓Telehealth fee: $240 per session
- ✓Bloom is not a bulk-billing service
Medicare can reduce the cost of eligible psychology treatment.
Under Better Access, eligible people with a diagnosed mental health disorder can receive a Medicare benefit for psychology treatment. You need a valid referral and usually a Mental Health Treatment Plan prepared by your usual GP or MyMedicare practice. Direct referrals from a psychiatrist or paediatrician may also qualify.
Bloom charges the full session fee. Medicare pays the applicable benefit when eligibility and item requirements are met, leaving an out-of-pocket gap.
A practical route from GP referral to treatment.
Clear expectations reduce uncertainty and help families, clients and referrers make a better-informed decision.
Discuss support with your referrer
Your GP, psychiatrist or paediatrician considers whether Better Access is appropriate and prepares the required plan or referral.
Send Bloom the documents
Providing the signed referral, plan, Medicare details and contact information early helps avoid booking delays.
Begin personalised treatment
Your psychologist agrees goals and uses evidence-informed approaches suited to your needs, preferences and background.
Review progress
Bloom reports to the referrer as required, and the referrer considers whether a further course is appropriate within the annual limit.
You can ask for support before you know exactly what to call it.
Bloom psychologists work across the lifespan and with people from diverse cultural, sexual and neurodevelopmental backgrounds.
Anxiety, low mood or overwhelm affects daily life
Trauma, grief or loss is difficult to manage
Relationships or major life changes feel challenging
ADHD or autism-related concerns need assessment
You want practical coping or emotional-regulation strategies
A GP or specialist has recommended psychological treatment
Medicare psychology services
Treatment and assessment are tailored to clinical need. Medicare eligibility varies by service and item, so Bloom confirms the fee and likely benefit before the appointment.
Mental health treatment
Collaborative psychological treatment for eligible concerns under a valid Better Access referral.
Secure telehealth
Video appointments across Australia where telehealth is clinically suitable.
In-community sessions
Home, school, aged-care or other community appointments where locally available and appropriate.
Evidence-informed therapy
Approaches may include cognitive-behavioural, trauma-informed and other recognised psychological interventions.
ADHD assessment
Structured assessment when clinically indicated; Medicare coverage must be confirmed separately.
Autism assessment
Diagnostic assessment may be available after scope, age and clinician suitability are confirmed.
Cognitive assessment
Assessment of relevant cognitive abilities using appropriate tools and clinical interpretation.
Diagnostic assessment
Careful assessment and clear feedback; not every diagnostic service attracts a Better Access rebate.
Current Bloom fees: $240 per telehealth therapy session and $360 per in-community session. Bloom is not a bulk-billing service. The Medicare benefit depends on eligibility, practitioner type, service and MBS item; confirm the applicable rebate and gap before booking.
A simple, transparent process.
Bloom confirms the service, required information, cost and availability before support begins.
Start with your GP or specialist
Ask whether a Mental Health Treatment Plan or direct specialist referral is appropriate.
Contact Bloom
Share the referral, postcode, preferred appointment type and what you would like help with.
Confirm fee and eligibility
Bloom checks clinician availability, documents, session fee and the likely Medicare pathway.
Attend and claim
Attend the appointment and use Bloom’s receipt to claim the eligible Medicare benefit.
Clinical expertise made easier to access.
People should understand the service, likely cost and next step before they are asked to commit.
Clear expectations
Requirements, fees, availability and service scope are clarified before booking.
Evidence-informed
Assessment and support use relevant professional standards and clinical reasoning.
Respectful and inclusive
Culture, identity, strengths, communication and family circumstances are considered.
Practical support
Recommendations connect with real routines, environments and meaningful outcomes.
Clear answers before you book.
These answers are general. Bloom confirms individual requirements and clinical suitability before providing a service.
Is Bloom a bulk-billing psychology service?
No. Bloom charges the full appointment fee. If the service meets Medicare requirements, you may claim the applicable benefit and pay the remaining gap.
How many psychology sessions can Medicare support?
Under Better Access, an eligible person can receive Medicare benefits for up to 10 individual and up to 10 group mental health treatment services per calendar year. Referrals are generally arranged in courses, with review by the referring practitioner when further treatment is needed.
Do I need a Mental Health Treatment Plan?
Usually, you need a plan and valid written referral from your usual GP or MyMedicare practice. A psychiatrist or paediatrician can also provide a qualifying direct referral. A treatment plan by itself is not the referral.
Can I use Medicare for telehealth?
Eligible Better Access services can be delivered by video or phone when the relevant requirements are met. Bloom prioritises secure video telehealth and confirms clinical suitability before booking.
What does a session cost?
Bloom’s current published fee is $240 for telehealth therapy and $360 for an in-community appointment. Diagnostic and cognitive assessments may have different scope and fees, which should be confirmed before proceeding.
Can Medicare cover an ADHD, autism or cognitive assessment?
Not automatically. Better Access primarily supports eligible mental health treatment. Assessment coverage depends on the service, referral, provider and MBS item. Bloom will explain the proposed scope and cost before booking.
Can I also claim private health insurance?
You generally cannot use private ancillary insurance to top up a service for which you claim a Medicare benefit. Ask your fund about alternatives if you are not claiming Medicare for the appointment.
Need urgent help? Bloom is not a crisis or emergency service. Call 000 if there is immediate danger. Lifeline is available on 13 11 14.
Take the first step with the right information.
Ask Bloom about clinician availability, referral documents, fees and the likely Medicare pathway.