FAQs

Exercise Physiology

Find answers to common questions about our Exercise Physiology services and how we support health, mobility, and physical resilience.

At Bloom Healthcare, we are passionate about helping people with disabilities reach their full potential. Contact us today to learn more about how our services can benefit you.

Does the NDIS cover Exercise Physiology?

Yes. The NDIS may cover Exercise Physiology. Your planner will determine this, and funding will be placed in the capacity-building section of your plan

What happens during an NDIS Exercise Physiology session?

Your goals will determine the nature of an Exercise Physiology session. It may include activities to improve motor skills, flexibility and balance. Some of our sessions are conducted at home, school or a local pool.

What is the difference between Exercise Physiology and Physiotherapy?

Both Exercise Physiology and Physiotherapy focus on improving functional capacity. Both focus on active movement; however, Physiotherapy may focus more on passive movement. Physiotherapy may also involve hands-on therapy, whereas Exercise Physiology generally will not.

Why is Exercise Physiology essential?

Exercise Physiology focuses on improving functional capacity, which includes the physical, social, and emotional aspects of health.

Who is eligible for NDIS-funded Exercise Physiology services?

The NDIS will determine your eligibility for Exercise Physiology. Providing all relevant information when seeking access to the scheme is extremely important. This will give you the best chance of funding Exercise Physiology in your plan.

How can Exercise Physiology help people with disabilities?

Exercise Physiology can assist with physical function, such as improving balance, reducing the risk of falls, and increasing cardiovascular function. Exercise can also enhance social capability, mainly if sessions are held in a group setting.

What happens in an initial Exercise Physiology consultation?

An initial Exercise Physiology session will examine your function and set realistic SMART goals that you can achieve. We will complete baseline measures and ensure that you are safe to exercise. We may request additional approval from your GP to ensure your exercise safety.

Occupational Therapy

You can find answers to common questions about our Occupational Therapy services and how we support skill-building and independence. Learn more about the Bloom Healthcare Occupational Therapy services here.

What is NDIS Occupational Therapy?

Occupational Therapy is a client-centred profession that assists you in improving your day-to-day function through participation in occupations of life. Occupational Therapists work in various settings, including hospitals, schools, and private practices, to support individuals in improving their day-to-day function.

What‘s the difference between Occupational Therapy services and Physiotherapy?

Physiotherapy generally focuses on physical function, whereas Occupational Therapy is more holistic and focuses on physical, psychological and emotional well-being. OT will also focus on equipment prescription and function across all domains of daily living, including domestic, personal and community activities of daily living.

Why would a child need Occupational Therapy?

OT may assist a child in building emotional regulation skills and gross or fine motor capacity. Equipment may also be prescribed to help with community access or to ensure a child’s safety while travelling.

What can Occupational Therapy help with?

OT support can assist with function across all domains of daily living, including domestic, personal and community activities of daily living. Occupational Therapists work through a capacity building approach, which means that the knowledge and skills of the person and the important people around them are developed to enable regular implementation of therapy strategies, and long term sustainable supports for the individual. Assistive Technology and equipment may be prescribed, or recommendations to modify the home environment may be made if these are required to improve the persons functioning. Therapy may also assist in developing a specific strategies for implementation within their daily routine. Common areas an OT can assist with include fine motor and upper limb, self care (personal hygiene, showering and bathing skills), self management (health and wellbeing, shopping, cleaning, organising and planning), sensory and emotional regulation, cognitive functioning (memory, attention, initiation and sequencing of tasks), mealtimes, play, leisure and recreation and sleep hygiene. An Occupational Therapist will work with you to identify your needs and goals, providing tailored interventions to enhance your independence.

Who is eligible for NDIS-funded Occupational Therapy services?

If you have an NDIS plan with Capacity Building funding – Improved Daily Living, this can generally be used to access OT supports. Occupational Therapy is often included in capacity-building supports and, as it stands, is believed to be the NDIS’ preferred therapy to assist in building functional capacity.

Can Occupational Therapy help with mental health and sensory processing needs?

Yes. Depending on the clinician’s skills, these are likely to be set goals.

Are Occupational Therapy sessions available at home or in a clinic?

Both. Bloom Healthcare primarily delivers sessions in the community. The evidence suggests that capacity building in natural environments is most effective. However, a clinic can be arranged if necessary. Occupational Therapists work across different environments, including community health centers and mental health facilities, to provide comprehensive care.

Physiotherapy

Find answers to common questions about our Physiotherapy services and how we support movement, recovery, and overall physical well-being. Learn more here.

What is Physiotherapy?

Physiotherapy is a form of physical therapy that helps to build fine and gross motor function. It can assist with injury recovery or help with function for those with disabilities or those who are ageing. Physiotherapy treatment is effective for various medical conditions, improving patients’ quality of life, pain management, and overall physical function.

What types of Physiotherapy services are covered by the NDIS?

The NDIS covers Physiotherapy that aims to maintain function for longer, improve function, or reduce the rate of deterioration. The goals will all be determined by your disability type.

What is the difference between Occupational Therapy and Physiotherapy?

Physiotherapy generally focuses on physical function, whereas Occupational Therapy is more holistic and focuses on physical, psychological and emotional well-being. OT will also focus on equipment prescription and function across all domains of daily living, including domestic, personal and community activities of daily living.

Who is eligible for NDIS-funded Physiotherapy services?

Physiotherapy is generally funded when you have a physical disability. For example, a stroke, amputation or neurological disorder such as Multiple Sclerosis.

Do I need a referral to access Physiotherapy services through the NDIS?

No. You can refer yourself to Bloom Healthcare if you have an active NDIS plan with capacity-building support.

Can Physiotherapy help with pain management?

Yes. One of the goals of Physiotherapy may be to assist in managing pain.

What types of conditions can Physiotherapy help manage?

Physiotherapy can help with conditions such as stroke, brain injury, MS, MND or amputations. Please note that this list is not exhaustive.

Psychology

Find answers to common questions about our Psychology.

What does an NDIS psychologist do?

Using scientific principles, Psychology explores emotions, cognitive ability and biological functions to help us better understand how and why we think, feel, behave and react. Psychological Capacity Building Therapy involves a collaborative relationship between a yourself and the therapist to explore the interaction between thoughts, feelings, and behaviours. 
The goal is to understand the root causes of psychological difficulties you’re experiencing related to your disability and develop healthier coping mechanisms to achieve improved quality of life.
An NDIS psychologist helps you explore the nature of psychological challenges you are facing and collaboratively develops strategies to improve cognitive, emotional and social capacity in order to experience stronger outcomes in multiple domains of life such as employment, community access and daily living.
An NDIS psychologist can support by assessing how the nature of your disability impacts upon capacity for managing daily living tasks through Functional Capacity assessments, as well as providing tailored therapy sessions.

Are psychology services covered under my NDIS plan?

Yes, psychology services can be funded through your NDIS plan if deemed reasonable and necessary. This is typically covered under the “Improved Daily Living” category of your Capacity Building budget. If you have questions about whether your current plan includes funding for Psychology, you can contact your Support Coordinator, Local Area Coordinator or reach out to Bloom Healthcare for assistance.

How can an NDIS psychologist support mental health and well-being?

An NDIS psychologist provides therapy sessions specifically focussed on reducing psychological barriers relating to disability. NDIS Psychologists help increase your skills and strategies to build psychological resilience as well as enhance ability to navigate and complete daily tasks that are meaningful to you.

How do I find an NDIS-registered psychologist?

You can find an NDIS psychologist by asking your GP, searching the NDIS provider portal, or using online searches to locate a provider near you, such as Bloom Healthcare.

Can NDIS psychology services be delivered online or in-person?

Yes, NDIS psychology services can be delivered either in-person or online, depending on your preference and what works best for your situation.

When should I see a psychologist?

Living with disability can impact our ability to navigate these signposts of psychological challenges by reducing our resilience, increasing our need for support and limiting our resources to cope.
If you are noticing any of the above signs, seeing an NDIS Psychologist can support you with building skills to better understand the nature of the psychological challenge, how this may relate to your disability as well as increasing your ability to cope and be able to achieve the activities in life that are meaningful to you.

Speech Pathology

Find answers to common questions about our Speech Pathology services and how we support communication, language, and swallowing skills. Learn more here.

What is Speech Pathology?

Speech Pathologists are university trained professionals who help people with their communication and swallowing. They work with children and adults in a range of different fields including the production of speech, the use of language, voice, fluency (stuttering), and with those who communicate with methods other than speech. Speech Pathologists help people to communicate and eat and drink to the best of their ability. There are many different approaches to achieving this. Speech Pathologists will assess and provide support that help people achieve their goals.

What is the difference between Speech Therapy and Speech Pathology?

Speech Pathology is the name of the profession in Australia. This is a protected title and only registered Speech Pathologists can use this title. In other countries they may be called Speech-Language Pathologists, Speech-Language Therapists or Speech Therapists. Speech Therapy refers to the intervention that Speech Pathologists provide.

What types of goals can Speech Pathology support under the NDIS?

Speech Pathologists work with clients to identify how supporting clients with their communication and swallowing needs could improve their functional abilities, participation, and quality of life. Goals are made in conjunction with clients, and therapy may involve working directly with the client; working with their family and carers; and working within the community to achieve the goals.

What disabilities do Speech Pathologists work with?

Speech pathologists work with autistic children and adults, as well as people living with intellectual disabilities; physical disabilities such as Cerebral Palsy, neurological disabilities such as stroke, brain injury or progressive neurogenic diseases, psychosocial disabilities and many others.

What types of supports do Speech Pathologists use to help clients achieve their goals?
  • Play based therapy. Through fun, engaging activities that follow the child’s interests, therapists support the development of speech, language, social interaction, and early learning. Play-based therapy is highly individualised and designed to feel natural and motivating for children. Capacity building. This approach supports and empowers the important people in a person’s life, including parents, educators, support workers, to support the person’s development of their skills in everyday situations. It’s not just about what happens during therapy sessions but also involves sharing strategies and tools, building knowledge and confidence and creating supportive environments.
  • Augmentative and Alternative Communication (AAC). AAC refers to different ways to support or replace spoken communication. This may include low-tech tools like visuals and Key Word Sign, or high-tech supports including communication apps or dedicated devices. AAC is valuable across the lifespan and is tailored for the individual and their unique communication needs.
  • Specific Programs or Frameworks. Speech Pathologists may utilise evidence-based programs such as Hanen, SOS Feeding or Lee Silverman Voice Therapy to support clients to work towards their goals.
  • Capacity building. This approach supports and empowers the important people in a person’s life, including parents, educators, support workers, to support the person’s development of their skills in everyday situations. It’s not just aboput what happens during therapy sessions but also involves sharing strategies and tools, building knowledge and confidencet and creating supportive environments.

Positive Behaviour Support (PBS)

Find answers to common questions about our Positive Behaviour Support services and how we help foster positive, meaningful behavioural change. Learn more here.

What is Positive Behaviour Support?

PBS is a person-centred approach that focuses on improving a person’s quality of life. The primary goal is to enhance overall well-being and happiness whilst reducing behaviours of concern. Our clinicians use evidence-based strategies to achieve these outcomes. Learn more.

What is a behaviour support plan?

A behaviour support plan is a collaborative document that outlines tailored strategies to support the participant who displays behaviours of concern. Created in partnership with the participant, their family, carers, and other key supports, the plan includes evidence-informed approaches aimed at enhancing the person’s wellbeing, safety, and overall quality of life.

How is Positive Behaviour Support different from other Allied Health services?

Positive Behaviour Support (PBS) focuses on understanding and addressing the underlying causes of behaviours of concern to improve a participant’s quality of life and reduce the need for restrictive practices. Allied health professionals like Occupational Therapists, Speech Pathologists, and Psychologists also support participants and their focus is typically on specific areas of functioning—such as sensory processing and daily living (OT), communication and language (SP), and psychosocial disability, cognition, and emotional regulation (Psychologists). PBS practitioners often collaborate with these disciplines to ensure behaviour support strategies are holistic, integrated, and tailored to the participant’s need

What does a Bloom Behaviour Support practitioner do?

To ensure meaningful and consistent support, Bloom Behaviour Support Practitioners prioritise frequent face-to-face engagement with the participant and their support network. We have streamlined documentation processes so that practitioners can focus more on direct observation, relationship-building, and hands-on implementation of supports. We aim to provide supports in accordance with the funding and clinical need of the participant.

Who is eligible for NDIS-funded Positive Behaviour Support services?

To access Bloom Behaviour Support Services – your NDIS plan will need to have Improved Relationships Funding outlined within the plan.

What are restrictive practices?

There are five categories of regulated restrictive practices that are monitored by the NDIS Commission. These are the following:

  • Seclusion – the sole confinement of a person with disability in a room or a physical space at any hour of the day or night where voluntary exit is prevented, or not facilitated, or it is implied that voluntary exit is not permitted.
  • Chemical restraint – the use of medication or chemical substance for the primary purpose of influencing a person’s behaviour. It does not include the use of medication prescribed by a medical practitioner for the treatment of, or to enable treatment of, a diagnosed mental disorder, a physical illness or a physical condition.
  • Mechanical restraint – the use of a device to prevent, restrict, or subdue a person’s movement for the primary purpose of influencing a person’s behaviour but does not include the use of devices for therapeutic or non-behavioural purposes.
  • Physical restraint – the use or action of physical force to prevent, restrict or subdue movement of a person’s body, or part of their body, for the primary purpose of influencing their behaviour. Physical restraint does not include the use of a hands-on technique in a reflexive way to guide or redirect a person away from potential harm/injury, consistent with what could reasonably be considered the exercise of care towards a person.
  • Environmental restraint – Restricting a person’s free access to all parts of their environment, including items or activities.

The Regulated Restrictive Practices Guide outlines NDIS providers’ obligations when implementing regulated restrictive practices.

Early Childhood Intervention (ECI) Paediatrics 0-9

Find answers to common questions about our Paediatrics – 0-9 Services at Bloom Healthcare.

What is Early Childhood Intervention (ECI)?

Early Childhood Intervention is a specialised service for children aged 0–9 with developmental delays or disabilities. It focuses on helping children build essential skills, participate in everyday activities, and enhance their overall well-being through targeted support. 

Who can access ECI services at Bloom Healthcare?

Children under the age of 9 who have an NDIS plan or are referred by a doctor or health professional for developmental delays or disabilities can access our services. We support families in obtaining and utilising NDIS funding for ECI.

What types of therapy are included in ECI?

ECI services at Bloom Healthcare include Speech Pathology, Occupational Therapy, Physiotherapy, Psychology, Positive Behaviour Support (PBS), and developmental assessments. These therapies are tailored to each child’s individual needs, focusing on communication, motor skills, emotional regulation, social participation, and understanding and addressing behaviours that may impact their development or daily activities.

Where are services delivered?

Our services are provided in natural environments such as your home, early learning centres, or other community settings such as schools or suitable locations. This approach helps children practice skills in real-life situations, making interventions more effective and meaningful. The evidence also suggests this provides the best chance of gaining a good outcome.

What is a neuroaffirming approach?

A neuroaffirming approach celebrates neurodiversity by focusing on each child’s unique strengths, identity, and ways of interacting with the world. We tailor our interventions to support and respect these differences, promoting confidence and acceptance.

How do I get started with ECI services?

Contact Bloom Healthcare for guidance or consult your doctor, NDIS early childhood partner, NDIS Support Coordinator or Navigator. We’ll point you in the right direction to help you with your NDIS journey.

Why is early intervention important?

Early intervention is critical because the first years of life are a key time for brain development. Support during these years can significantly enhance a child’s skills, confidence, and ability to participate fully in family and community life.

Paediatrics – 10-17

Find answers to common questions about our Paediatrics – 10-18 Services at Bloom Healthcare.

What does therapy look like for 10-17 year olds?

We provide a range of therapies, including Occupational Therapy, Speech Pathology, Psychology, Physiotherapy, Exercise Physiology, and Positive Behaviour Support (PBS). These therapies focus on skill development, emotional well-being, communication, social participation, and addressing behaviours impacting engagement in education, recreation, and community life.

How does Bloom Healthcare support children in school?

We work closely with schools, teachers, and families to create strategies that improve classroom participation, social skills, and task completion. Our therapists also provide teacher training and deliver school-based interventions supporting educational and developmental goals.

Can you help with transitions, like moving to high school or adulthood?

Yes, we support key transitions, such as starting secondary school or preparing for adulthood. We develop personalised plans to build skills for education, work, or independent living, ensuring a smooth transition during these critical life stages.

What pre-employment skills do you teach?

We help adolescents prepare for the workplace by teaching communication, time management, and organisational skills. We also guide them in self-advocacy and help them understand workplace accommodations to ensure they feel confident and supported in professional environments.

Are the services only for NDIS participants?

While our services are primarily for NDIS participants, we also support families who may seek private funding or referrals. Our team can help you access the most suitable funding options for your child’s therapy.

What is the focus of therapy for adolescents?

For adolescents, our therapies focus on building independence, managing emotions, improving social participation, and enhancing skills for daily life. We aim to support their growth into confident and capable young adults.

How do you involve families in therapy?

Families are an essential part of our process. We offer coaching and practical guidance to help parents support their children’s development. We also provide resources and regular updates to ensure families feel confident and informed throughout the process.

Dietician

Find answers to common questions about our Dietician services at Bloom Healthcare.

What is an NDIS dietician, and how can they help?

An NDIS dietitian is a qualified professional who provides expert guidance on diet and nutrition. They help participants manage health conditions, improve overall wellbeing, and achieve NDIS goals through tailored nutrition plans.

Are NDIS dietician services covered under my NDIS plan?

Yes, NDIS dietitian services are often covered under the “Improved Daily Living” category in the Capacity Building budget if deemed reasonable and necessary by your NDIS planner.

How can I access NDIS dietician services?

To access dietitian services, ensure your NDIS plan includes “Improved Daily Living” funding. You can then contact a provider like Bloom Healthcare to book an initial consultation and start your journey to better nutrition.

What types of nutritional support do NDIS dieticians provide?

NDIS dietitians assist with weight management, chronic conditions like diabetes or kidney disease, food allergies, and nutrient deficiencies. They provide customised plans to support your unique health needs and lifestyle.

Why Choose Us?

Achieve your goals

We deliver a wide range of NDIS services and supports to help you achieve your NDIS goals. We work with you to understand your needs and build and deliver tailored outcomes to help you achieve these goals.

We are local

We have local clinicians near you. Check our location guide to see if we have a specialist clinician in your local area. Then you can call or click the BOOK AN APPOINTMENT button to make an appointment – simple and easy.

Low to no wait times

Depending on where you are and what services you require we offer little to no wait times. We focus on getting you the very best services you need in the shortest time possible, with little to no wait times.

Our Locations

We are always close to where you are

Need support for your NDIS allied health needs?

At Bloom Healthcare, we provide in-home therapy, psychology, speech pathology, occupational therapy, exercise physiology and physiotherapy to help you recover or improve your physical and mental health, and quality of life.

We guarantee that we will have an available location within 30 minutes of your residence.

Australian Capital Territory
  • Canberra
New South Wales
Queensland
South Australia
Tasmania
Victoria
Western Australia

We are here whenever you need us

Bloom Healthcare acknowledges the Traditional Custodians of the land. We pay our respects to their Elders past and present, and extend that respect to all Aboriginal and Torres Strait Islander. We recognise their continuing connection to land, waters, and culture, and acknowledge that sovereignty was never ceded.

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